Buy a Life Insurance Plan in a few clicks

Now you can buy life insurance plan online.

Kotak e-Term

Protect Your family’s financial future with Kotak e-Term. Know more

Kotak Assured Savings Plan

A plan that offer guaranteed returns and financial protection for your family. Know more

Kotak Guaranteed Savings Plan

A plan that offers long term savings and insurance in one premium. Know more

Kotak e-Invest

Insurance and investment in one plan with Kotak e-Invest. Know more

Kotak Lifetime Income Plan

Retirement years are the golden years of life. Know more


Get a Call

Enter your contact details below and we will get in touch with you at the earliest.

  • Select your Query

Thank you

Our representative will get in touch with you at the earliest.

Permanent Disability Claim

For Disability claims, the entire Rider Amount will be paid to the life insured where the life insured is permanently disabled and satisfies the disability criteria in the Annexure within the Policy Contract.

Permanent Disability Claim
Documents to be Submitted*
Permanent Disability Claim
Mandatory Documents
Duly-filled Rider Claim Intimation Form
Original policy Documents
Life Insured’s photo, current address proof, photo ID proof
Supporting Documents
Life insured’s copy of bank passbook / statement with bank account details

Medical records (consultation notes, treatment records, admission notes, hospital indoor case papers, discharge/ death summary, investigation reports, etc)

Medical questionnaire / physician statement to be completed by the doctor/hospital treating the life insured

Copy of certified first information report/ inquest/ Panchnama (translation mandatory in the case of vernacular language)

Copy of driving license if the life insured was driving the vehicle at the time of accident

Disability certificate from the relevant government authority

Permanent Disability Claim


  • The life insured may have to required to undergo the relevant medical tests conducted by medical physicians specified by Kotak Life Insurance.
  • Kotak Life Insurance must be provided with the relevant details:
  • Within 30 days of the accident and
  • Within 120 days after the happening of disability with proof.
  • The Permanent Disability Benefit Rider is terminated automatically on admittance of the PDB claim.
  • The Permanent Disability Benefit (PDB) Rider is subject to the conditions and the exclusions as laid down in the “Annexure PDB” within the Policy Contract.

Additional Information

  • All submitted documents must be the original or photocopies attested by a gazetted officer, SEM, magistrate or a person of local standing, e.g. Sarpanch, Talathi, Tahsildar or Police Sub-Inspector.
  • All medical reports, documents and certification shall be issued by the attending physician and who is qualified to provide such document/certification according to the laws of India.
  • Depending on the facts and circumstances of the claim, Kotak Life Insurance reserves the right to call for and request certain additional documents.
  • Kotak Life Insurance reserves the right to conduct an independent investigation/inquiry to prove the authenticity of any claim where it is considered necessary.


These are basic guidelines to assist in the claims procedure. Please refer the Policy Contract for actual claims details. The documents listed above are basic primary documents to be submitted for each claim. Based on the circumstances and the requirements of the case, Kotak Life Insurance may require further/alternate documents.

Need help for paying premium?

Call on toll free number 1800 209 8800(8:00 am to 10:00pm)

Call the toll free number for help regarding premium payments.

OR Mail to

Kindly mail us at the above email and we will respond to you at the earliest.