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Kindly note, the clientservicedesk@kotak.com e-mail ID has been discontinued and has been replaced with a more user-friendly experience. Visit https://kli.in/WECARE to submit any requests/queries.
In light of COVID-19, we're operating with a limited team and it may take longer than usual to address your requests. All our branches are currently fully functional. You can locate your nearest branch here. Kindly call your local branch to check their timings before visiting.
We encourage you to use our WhatsApp Servicing say “Hi” to 93210 03007, our Online Policy Manager https://care.kotaklifeinsurance.com, or our web chat services (bottom right corner on the home page) from the safety and comfort of your home.
You can also call us directly on our toll free number 1800-209-8800 for immediate assistance.