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Customer Awareness on Information Security

Information on common methods used by miscreants to steal data from customers.

  • 32,492 Views | Updated on: Jun 08, 2023

Common Data Fraud Methods

Phishing - Do not respond, follow a link or open an attachment provided in unsolicited mails. Always access the Kotak Life website by typing the correct URL https://insurance.kotak.com/

Vishing- Protect your account from miscreants who attempt to collect the policy holder credentials over phone calls. Don’t disclose your policy and personal details even when the caller claims to be your insurer’s representative

Smishing - Do not click on SMS messages received from unknown number/source containing website hyperlink as it may contain viruses that can affect your mobile phone device.

Avoid Public Computers or Free Wi-Fi - Do not use unsecured free Wi-Fi or public computer while accessing your policy details online as they are prone to risk.


Update Antivirus Software - Please use updated Anti-virus Software only on your computers/Laptops/Mobile devices.

Never share confidential details like Policy number, Policy expiry date, Date of Birth, KLI Login Credentials with anyone when you receive any unsolicited calls, SMS, IVR or email seeking for policy renewal, activation or payment of premium. This could lead to fraud as KLI official or representative will never ask for these details.

Never share your credentials (username and password) / OTP with anyone over phone, SMS or email Even your KLI official or representative will NEVER ask you for these details

Don’t trust anyone blindly; in case you receive such calls, always crosscheck with us by calling on our toll-free number 1800 209 8800.

Stay Protected, Stay Secure. Jano Hamesha.

- A Consumer Education Initiative series by Kotak Life

Amit Raje
Written By :
Amit Raje

Amit Raje is an experienced marketer who has worked in various Fintechs and leading Financial companies in India. With focused experience in Digital, Amit has pioneered multiple digital commerce in India. Now, close to two decades later, he is the vice president and head of the D2C business department. He masters the skill of strategic management, also being certified in it from IIMA. He has challenged his challenges and contributed his efforts in this journey of digital transformation.

Amit Raje
Reviewed By :
Prasad Pimple

Prasad Pimple has a decade-long experience in the Life insurance sector and as EVP, Kotak Life heads Digital Business. He is responsible for developing user friendly product journeys, creating consumer awareness and helping consumers in identifying need for life insurance solutions. He has 20+ years of experience in creating and building business verticals across Insurance, Telecom and Banking sectors

Kotak e-Term

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Features

  • Life Cover till 85 years for Life & Life Secure Option
  • 3 Payout Options
  • Special Rates for Women
  • Option to exit the policy with premium refund at the age of 60*
  • Special Rates for Non-Tobacco Users
  • Free Medical Check Up every 5th year**

Ref. No. KLI/22-23/E-BB/2435

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