You can also contact us through our digital modes of communications at any time for further clarification.

One stop Digital destinations for all life insurance policy - Refer link kli.in/KAYA

- Whatsapp

- ChatBOT

- OPM - Online Policy Manager

- Query Form

- IVR - Interactive Voice responses

The documentation required will differ based on the choice of the insurer and the NRI insurance product. However, here is a detail about some of the most common documents required.

Passport
FATCA form
Bank Statement
Pan Card
Additional documents required, if any.

You can choose your payment mode, Credit card standing instruction, Electronic Clearing Service (ECS), Cheque, Debit card, Net banking, NEFT/RTGS, SWIFT, etc.

Yes, you may pay in convertible foreign currency equivalent to the premium.

Yes, online claim settlement is available for the NRIs availing of life insurance benefits. However, it is subject to verification of the required documents and the related premium payments. You can connect to us through WhatsApp for the transfer process.

Tax proceeds for NRI/ PIO/OCI Insurance policy will be governed by the provisions of Sec 10(10D) of the income tax law and conditions prescribed under income tax rules for NRI and may be amended from time to time. The same is applicable to all policies except for annuity plan or pension plan for NRI. For a better understanding of the taxability, please contact your financial tax expert.

The claimant may visit on landing page or visit our digital channel -

- Whats app/ChatBOT

- Quey Form

Yes, the country of your residence will affect the premium rate. For example, the premium rate is subject to an increase if the country is highly risky, considering factors such as political instability.

NRIs have access to a variety of products, including Participating (Par), Non-Participating (Non-Par), and Unit-Linked Insurance Plans (ULIPs).

Raise Policy Servicing request through our digital platform One stop Digital destinations for all life insurance policy - Refer link kli.in/KAYA

- ChatBOT

- OPM - Online Policy Manager

- Query Form

- IVR - Interactive Voice responses

To receive life insurance policy document :

1.A digital copy can be sent on registered email ID.

2. You may request a physical copy.

3. The document is also available for download via our digital channels.

It is not mandatory for an NRI to have an Indian Bank account to purchase a life insurance policy.

The Policyholder is offered a 30 day's free look period to review the terms and conditions of the Policy (except for policies having a policy term of less than a year) beginning from the date of receiving the Policy Document in electronic form. In case the Policyholder is not agreeable to any terms and conditions of the Policy or otherwise; then subject to no claims having been made hereunder, the Policyholder may choose to return the Policy to the Insurer for cancellation, stating the reasons thereof within the aforesaid free look period.

Yes, a PAN (Permanent Account Number) card is generally mandatory for an NRI (Non-Resident Indian) wanting to purchase a life insurance policy in India.

Annuities are considered income in the hands of the receiver and are taxable as per prevailing income tax slabs for non-resident taxpayers.

The policyholder needs to submit the FATCA/CRS declaration form at the time of onboarding and during benefit pay-out (once in a calendar year). Pl refer questions referred below for details on FATCA.

The following documents need to be submitted with us:

1.Indian address proof

2.Declaration as per format - Residential Undertaking-Section 195

3.Indian Bank account details for NEFT

The following documents need to be submitted to us:

FATCA-CRS form 10F form (Form 10F can be downloaded from https://www.incometaxindia.gov.in/Pages/downloads/forms.aspx )
No PE form
TRC
Foreign Address proof
Bank account details for NEFT
The life insurance policy will carry on in Indian currency after you move abroad. The maturity and death benefits will be payable if the premiums are paid regularly.

FATCA stands for Foreign Account Tax Compliance Act and includes reporting the details of accounts (policies) held by individuals being citizens or residents of the United States of America (‘US’) as may be prescribed.

CRS stands for Common Reporting Standard and includes reporting the details of accounts (policies) held by an individual other than US citizens or US residents.

Central Board of Direct Taxes (CBDT) has adopted the rules of FATCA/CRS and issued guidelines for reportable transactions and required declaration/documents to be obtained to ensure regarding NRI who are covered under the Foreign Account Tax Compliance Act (FATCA) or Common Reporting Standard (CRS). For more information please consult your tax advisor.

It is applicable to all the policyholders for whom any of the following indicia belongs outside India:

Place of birth
Country of residence
Residency for the purposes of Tax
Residence or Mailing address
Bank account type (NRE / NRO / Foreign)

For further information on FATCA/CRS, please visit www.incometaxindia.gov.in and refer to Central Board of Direct Taxes (CBDT) notification news on ‘Due Diligence and Reporting Rules 114F to 114H under section 285BA of Income Tax Act, 1961’ . For more information please consult your tax advisor.

Initially, a FATCA/CRS declaration is required along with the proposal form. All details need to be ensured mentioned correctly, For instance – TIN, Country of Tax, and address.

Govt of India has made changes in Income tax act vide finance act 2023, that in case a policyholder has incorrectly filled FATCA forms, same would be leading to penalty of Rs 5000 per year on policyholder.

In case of any change in address or change in status from NRI to resident, please inform the company official to update the same in the record so that reporting can be taken care of.

Valid TIN Number is mandatorily required to be furnished along with tax country in FATCA/CRS forms; in countries where there is no income tax law (Middle East, etc), other similar ID numbers should be provided by the customer.